louie arthur

SENIOR TPM,
TECHNOLOGY

I'm a seasoned technical program management leader and mentor with more than 15 years of expertise across tech, media & entertainment, aerospace and defense.

From readying nuclear capable aircraft to evolving Google Search, my career has been anything but ordinary.

louie pascua
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Education

Bachelor of Science

Professional Aeronautics
Embry-Riddle Aeronautical University

Certified Scrum Master

Scrum Alliance

SAFe Certified

Scaled Agile Framework
Skills

Program management

10+ years as PgM, Scrum Master, TPM lead

Product management

Vision setting, market fit, POC, execution

Natural leadership

Strategic, empathetic, bias for action

Creative entrepreneurship

Web/logo designer, biz owner, musician

Mentorship

MentorCruise, ADPList, GrowthMentor
Tools

Ally.io Asana  Betterworks

OKR tracking

Agile  Waterfall  Kanban Lean

Project management methodologies

Jira  Confluence

Agile project management

Google Workspace Slack

Workflow productivity

Figma Sketch

UI/UX design

Adobe Creative Cloud

Graphic design + web development

Webflow

Web development for designers

Logic Pro X  Pro Tools

Digital audio workstations
Philanthropy

Mentorship advocate

Pro bono mentor / career coach

kiva.org lender

Microloans to alleviate poverty
Experience
Warner Music Group

Senior Technical Program Manager, Technology

December 2023 - Present

My experience working on tech for one of the biggest music labels in the world has been incredibly rewarding to say the least. Having a roster comprised of major talents, like Ed Sheeran, Coldplay, Bruno Mars, Charli XCX, Teddy Swims, and Dua Lipa, has truly been a dream come true for a lifelong musician like myself. In my first year at WMG, I've had the privilege of leading the development of a music industry-first superfan app for our top-tier global artists, a truly exciting project that has allowed me to delve into artist and superfan insights, identify key engagement features, and drive iOS and Android development teams through to successful testing and launch. I've also owned our business's first trust & safety pillar involving the integration of AI and human moderation tools, intimate collaboration with 3P vendors, development of comprehensive behavioral policies and community guidelines, and escalation management, all focused on creating a safe and positive atmosphere for artists and fans alike.  Finally, I've most recently been leveraging my knowledge and passion for Generative AI to bring a foundational understanding of these transformative technologies across the business through hosting a successful GenAI hackathon along with continued education and training sessions in partnership with our executive leadership team.

Dropbox

Group Technical Program Manager / Team Lead

December 2021 - December 2023

Shipping FE/BE features, optimizing the PDLC to accelerate eng velocity, being a trusted thought partner to every function and cultivating my team of TPMs through mentorship is how I invested my time while at Dropbox. I've served as the interim product manager for the Search Indexing and Foundations teams while simultaneously bringing organization and technical expertise across a group comprised of 100+ team members across PM, Eng, UX, DS, QA, PMM and CX. Leading a team of TPMs to teach more effective approaches to technical problem solving and business strategy is a critical initiative of mine to allow us to construct mental models that can increase our function's impact at a broader scale across the company.

Google

Program Manager, Search

July 2018 - December 2021

Evolving a product with over 4 billion daily users is no easy feat and I feel privileged to have had the opportunity to improve the way the world searches. Behind the native Google Search widget lies the Google App available on all Android and iOS devices. During my time at Google, I led the delivery of client-facing features spanning framework optimizations, privacy & trust (e.g., Incognito Mode) and multitasking & resumption (e.g., Tabs) to make the Google App more helpful overall. I also led the Android Google App Release Team, increasing the frequency of binary pushes to the Play Store by shrinking our release cadence from 11 days (bi-weekly) to 5 days (weekly).

CBS Interactive

TPM/Scrum Master, Javascript Video Player

November 2017 - July 2018

Being in the golden age of streaming media, I decided to pivot away from aerospace and dive into an industry more aligned with my passions and personal interests: media & entertainment. As a TPM/Scrum Master, I partnered closely with Product (PO), Design and Engineering to optimize CBS.com's video player quality and functionality, a foundational element critical to delivering high quality content to our users. My day to day was comprised of breaking down our product vision into digestible, executable chunks of work while also optimizing eng velocity as I led the team through the various phases of the product development life cycle.

Additional Experience

Development Project Manager, New Product Introduction | Thales
2015 - 2017
Program Manager, Customer Programs | Thales
2013 - 2015
Program Controls Administrator | Thales
2012 - 2013
Estimator Analyst | BAE Systems
2011 - 2012
Restaurant Manager | Duke's Huntington Beach
2005 - 2009
Aircraft Maintenance Lead, B-52 / KC-135 | United States Air Force
2003 - 2007
15
Years in Program
Management
100+
Mentees
Coached
04
Businesses
Formed
02
Children
Born
Projects
Reference

"Louie is a rare breed of a human. From the start, he has led with value. I've invited him and had him as my star guest speaker for my Maven course, Pivoting to Program Management back to back. The goal? To have my students listen, learn and be inspired from an expert who has over a decade of program management experience across industries and top tier companies. I couldn't have asked for a better speaker, mentor and friend.

His advice comes from personal experience and personal success. Louie is a selfless leader who lifts everyone up. I get inspired and fired up every time I speak with him! And that is his superpower.

Whether you're interested in working with him directly for mentorship or career coaching, I recommend him 100%. He's the real deal!"

Jean, Senior Program Manager at Figma | Founder, Pivot to Program management
Currently mentoring on
Q&A
Q.

What did you go to school for?

A.

Using accumulated credits earned through the Air Force and Embry-Riddle Aeronautical University I received a Bachelor of Science in Professional Aeronautics during my time living on O'ahu. Professional Aeronautics can be thought of similarly to a business management degree rooted in aviation. So, instead of the typical business classes, we had Aviation Accounting, Aviation Maintenance, Aviation Safety, Aircraft Accident Investigation, Airport Management and so on.

Q.

What drives you?

A.

Wasting untapped potential has always been one of my biggest fears, which fuels my desire to learn something new every day. Deciding to arm oneself with knowledge, then using that knowledge to create something where there was once nothing is a simple concept that never fails to blow my mind. This is the essence of entrepreneurship which also serves as the driving force for my own entrepreneurial endeavors.

Q.

What are your hobbies?

A.

In my downtime I love being in and around the ocean. It holds a special place in my heart as it has helped keep me grounded and humble through my life. Being that my wife and I first met on O'ahu, we share a mutual love for the ocean, surfing and Hawaiian culture and even named our first child Duke after the Hawaiian legend and Father of Surfing — Duke Kahanamoku.

Q.

What are some notable highlights from your career?

A.

Taxiing nuclear-ready aircraft on the flight line in subzero temperatures taught me to move with a sense of urgency, perform with precision and act with integrity. Managing a beachside restaurant in the heart of Surf City, USA was where I was first introduced to the idea of entrepreneurship and further developed my grit. Bringing Navy servicemen home from Afghanistan and refueling their aircraft at 30,000 feet was when I realized what sacrifice and resilience truly meant. Being the IFE subject matter expert on fly alongs for global airline partners was where I learned true autonomy and leadership. Building 2 small businesses while working full-time forever instilled a sense of diligence and gumption within me. Evolving the way that billions of users search while at Google fortified my technical proficiency and embedded efficiency into every part of my daily workflow. Leading TPMs at Dropbox has proven how impactful I can be by simply listening with empathy and providing mentorship through inspirational motivation.

As unorthodox as my career has been I'm grateful to have been able to see life from so many angles. No matter how large or small, I consider each of my past jobs sacred as they've imparted me wisdom through firsthand experiences that I continue to carry with me today.

Contact

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